Office Administration, Medical Administrative Assistant - Learning Outcomes

  1. Apply organizational skills in managing the operations of any office in a diverse, stressful and ever-changing environment.
  2. Communicate clearly and effectively utilizing written and verbal communication techniques appropriate for office professionals.
  3. Work effectively as a team player in a diverse work group.
  4. Apply computer skills to office tasks using a variety of business-related software and hardware.
  5. Create accurate written communications applying correct sentence structure, grammar, word usage, spelling and punctuation.
  6. Practice effective listening skills, follow oral/written instructions, learn how to take the initiative, work independently, and offer alternative solutions where applicable.
  7. Display professional traits such as dependability, flexibility and adaptability, a positive attitude, professional appearance, punctuality/attendance, responsibility/accountability, and sound judgment.
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