Hospitality Management/Hotel - Learning Outcomes

    1. Demonstrate knowledge and skills required to manage a hospitality lodging facility.
    2. Demonstrate the ability to perform the basic skills common to dealing most popular casino games.
    3. Outline the techniques needed to deliver excellent customer service.
    4. Illustrate an understanding of basic security procedures to protect the assets of the facility.
    5. Demonstrate basic understanding of the many details needed to plan and orchestrate an event.
    6. Ability to analyze and evaluate expenses related to a hospitality facility to maximize revenue.
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